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how to access restricted articles

  • 2 August 2019
  • 1 reply
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I am taking Sustainable Tourism and in order to take the quiz, there is some required reading - the links, however, take me to restricted sites such as Emerald insights .... Can anyone help? Thanks!
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Best answer by Maryam 3 August 2019, 16:17

Hi @lvb1101,

I just explored the content. Yes, in one of the "Mandatory Readings" sections, I could spot what you described.
I explored the discussion forums as well. There are no mentors in this course. It looks like quite a few learners have already complained about it. The course team members have not provided any solutions. Perhaps they are not monitoring the discussion forums.

This must be frustrating! You'll have to contact the support agents to make them aware of it. They are able to contact the course team and ask them to fix it. You'll need to click the "Contact Us" button at the end of this article: Report a problem with a course

In case the button does not work for you, you can use this link.

Hope this helps.
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1 reply

Hi @lvb1101,

I just explored the content. Yes, in one of the "Mandatory Readings" sections, I could spot what you described.
I explored the discussion forums as well. There are no mentors in this course. It looks like quite a few learners have already complained about it. The course team members have not provided any solutions. Perhaps they are not monitoring the discussion forums.

This must be frustrating! You'll have to contact the support agents to make them aware of it. They are able to contact the course team and ask them to fix it. You'll need to click the "Contact Us" button at the end of this article: Report a problem with a course

In case the button does not work for you, you can use this link.

Hope this helps.

Reply