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ID verification issue

G
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Can I be able to use my student ID for I'd verification

I left my issued verification at school and I can't go there due to this corona lockdown.

Anyone please??

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Best answer by Judith 3 May 2020, 14:26

@G_Joe this is an issue that can be dealt with at The Help Center. Please contact them. These are very challenging times for everyone. Hopefully an alternative IDwill be accepted for you.

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11 replies

Judith
Rank

@G_Joe this is an issue that can be dealt with at The Help Center. Please contact them. These are very challenging times for everyone. Hopefully an alternative IDwill be accepted for you.

G
Badge +1

@Judith Thank you for your reply.

I’ll surely do so.

Do well to stay safe too.

A

web camera is not accepting the face. why?

S
Badge

Sir, 

I have tried verifying my Identity but unfortunately the verification has been declined. It is a necessary step to earn certificate. Kindly, help me regarding this issue.

Halla
Rank

@Shivampaliwal please see this this article for help

https://coursera.community/community-help-questions-40/how-to-get-help-with-coursera-9505

 

S
Badge

@Shivampaliwal please see this this article for help

https://coursera.community/community-help-questions-40/how-to-get-help-with-coursera-9505

 

Thank you so much Halla.

@Halla 

B
Badge +1

PLEASE HELP ME GETTING MY CERTIFICATE

I already submitted my valid Government ID many times but it still shows the message "We couldn't very your ID". I also exceeded more than 5 times and now I couldn't get the option to verify my ID. What should I do? Please kindly check once & let me know as soon as possible. Thank you !!!

Halla
Rank

Hi @Birendra Kumar Sah please contact the Help Center, as outlined in previous posts.

S
Badge +1

Hey everyone!

I too faced the same problem with my laptop. So when I tried in my phone, I faced 'rotate your phone' issue.

I did the following steps and it worked.

1.Open your Google Chrome browser and clear you cache or cookies.

2.Open the Course Era website in a new window under incognito mode.

 

This worked for me. Hopefully it might work for you guys too!

A

i hace completedt the course of introsuction to Big Data. But i can not get certificate. They want ID verfication..and after submitted they cannot accept 

Halla
Rank

Hi @Tayeeba Have you contacted the Help Center and submitted the required identification. There are only certain things that can be accepted as ID. Please try the Help Center.

 

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