How to find a course that I have purchased | Coursera Community
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How to find a course that I have purchased

  • 16 September 2020
  • 5 replies
  • 53 views

Badge +1

Hi all,

Any one can help me please!!!

My credit card has been deducted for charging one month course that I enrolled but when I get into “My Purchases” there is no course shown. 


5 replies

Userlevel 7
Badge +14

@HanhLH - you are most Welcome! Let me know if you want to know or discuss more by creating a new topic if it's something new to discuss and I am sure either me or other community contributors as well as officials from coursera, @Claire , @Laura and others will join to help you. 

Badge +1

Hi, great thank for your advice, I can see the course now.

Userlevel 7
Badge +14

Hello @HanhLH , 

You may also like to visit the following url to see what you can do if you made purchases but it's not showing up. I have attached a screenshot for clarity. 

https://learner.coursera.help/hc/en-us/articles/209819083-Solve-problems-with-payments

Hope it Helps or let me know if you want to discuss more... 

 

Badge +1

Thank, 

I actually apply for a 7 free course and on the last day, my credit card was debited for one-month course but when I get to “my purchases”, I don’t see any course there. Appreciate your help.

Userlevel 7
Badge +14

Hello @HanhLH , 

Did you go through these processes while making a payment or did you click on any other url ? 

https://learner.coursera.help/hc/en-us/articles/208280146-Pay-for-a-course-or-Specialization

 

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