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No access to payed courses

  • 30 March 2019
  • 1 reply
  • 54 views

I find it extremely irritating that i already payed an additional month, just hoping the enrollment in an other time slot would work, just to find out i can still not access the material.

How to contact support on a personal level, something is going wrong
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Best answer by Maryam 30 March 2019, 14:40

Hi @ErwinV,

Sorry to hear that you're experiencing this annoying issue. To report it, please open the Help Article, and then click "contact us".
You'll be required to answer a few questions. But you'll also see a link like this while going through the process:



Just click it, type your query, and send it. Don’t worry about it. The support team will certainly fix it for you.
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1 reply

Hi @ErwinV,

Sorry to hear that you're experiencing this annoying issue. To report it, please open the Help Article, and then click "contact us".
You'll be required to answer a few questions. But you'll also see a link like this while going through the process:



Just click it, type your query, and send it. Don’t worry about it. The support team will certainly fix it for you.

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