Issues on DB-2 using IBM Cloud | Coursera Community

Issues on DB-2 using IBM Cloud

  • 30 July 2020
  • 4 replies
  • 594 views

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I am facing issues after i open console in DB-2 in IBM cloud. I am using lite version of it. 

The problem i am facing now, is as like below 

 

{"trace":"2a711c44d3d0179cee27ba35a324cefb","errors":[{"code":"authentication_failure","message":"HWCSEC0016E: Authentication failed for SSO. This may caused by failed to generate access token in console side using existing credentials.","target":{"type":"","name":""},"more_info":""}]}

 

please help me, i have to complete my lab work of course.


4 replies

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Hello Suraj!

Don’t worry. Db2 is known to have these issues with their free service subscription. Many people have reported such issues in the past, including me.
For the solution to this problem, all you have to do is take a back up of your data, delete the existing DB instance and create a new one in a different location. And that should do the trick for you. 

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For the solution to this problem, all you have to do is take a back up of your data, delete the existing DB instance and create a new one in a different location. And that should do the trick for you. 

 

Tried this but it turns out that changing the location is not for free subscription users.

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I faced the same issue. And the steps I followed are -

  1. Upgrade the plan by giving the Card details 
  2. After Upgrade, it allows to change Region in the top drop down
  3. Select some other Region with a Lite version available ( not to charge yourself any amount on any type of usage)
  4. After selecting Lite version, Click on Create , Go to Services , select your DB2 instance and then select Manage → Open Console
  5. Hope the Trace issue does not happen in the New region , else repeat till you are sucessful in loggin in with some other Region.
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Sarita.Priyadarshini can you please write in detailes from step 2, where is this drop down, and where should I go next, cause I can’t find where to change the region. thank you 

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