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My course is not getting saved

  • 26 August 2019
  • 5 replies
  • 114 views

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I enrolled for audit courses. I am observing that course progress is not getting saved even though I went through the videos 2-3 times.

It didn't save my quiz also. Although it is showing my score if I clicked on that quiz directly.

But overview stats shows still I need to complete those quizzes and few minutes left in video.

Does anyone face this issue recently?

I check with other courses in audit mode, it is happening there also. So, asking here to help. It took me almost 2-3 hours but didn't get any clue that why it is happening?
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Best answer by Laura 26 August 2019, 19:15

Hi @jassics. This is a known issue occurring right now. The engineers are working to fix it ASAP. Thank you for your patience!
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5 replies

Userlevel 6
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Hi @jassics if you are auditing courses, usually you do not have access to graded quizzes and assignments. You need to pay for the class, or get financial aid if you qualify, to access those materials. I think that is probably the difficulty.
Userlevel 7
Badge +13
Hi @jassics. This is a known issue occurring right now. The engineers are working to fix it ASAP. Thank you for your patience!
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I am experiencing the same issues.

Any updates when the bugs will be fixed maybe @Laura please ?
Userlevel 7
Badge +13
Hi @Oursa Major. This issue has been fixed but it will take a little time before all quizzes are working properly again.
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Having this problem as well. Was logged out in the middle of coursework too.

After some fiddling, looks like the completion check marks are randomly reverting from complete back to incomplete. This is pretty frustrating, I spent my entire day completing the course and it is having me resume with the intro 🙁.

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