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Why is my course and the Exams locked

  • 14 August 2019
  • 4 replies
  • 150 views

Userlevel 4
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Hi to all,

again a question from me: I´m enrolled in the course Economics of Money and Banking. I purchased these course and the verified certificate in Februar 2019. Due time reasons, i switched sessions three times to become not overdue with the Exams. Today i have the problem, the course and the pending two Exams are locked and i dont know why ?

I didnt apply for Financial aid or anything, i purchased from my own money. Is this now maybe a technical error, or it is necessarily to buy the course again for 43€ to continue ?

Many thanks,

Marcus
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Best answer by Fordaemdur 14 August 2019, 22:21

Hi Marcus!

You usually have 180 days to complete all assignments and earn the course certificate, otherwise you have to pay for the certificate/apply for the financial aid again. Seems that this is your case as you have paid in February.

Hope I helped to clear the things.

Good luck!
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4 replies

Userlevel 3
Badge +3
Hi Marcus!

You usually have 180 days to complete all assignments and earn the course certificate, otherwise you have to pay for the certificate/apply for the financial aid again. Seems that this is your case as you have paid in February.

Hope I helped to clear the things.

Good luck!
Userlevel 4
Badge +3
Hi Fordaemdur,

thanks for your reply. Yeah, that could be possible with the 180 days. Is this new at Coursera because i didnt hear or read something from them ? From my point of view, it would be also nice when a note stands in the purchase modus,but ok.
Userlevel 7
Hi @Marcus. Sorry to hear this. It's not a recent change. You can read about the 180 day period in this Help Center article: Get a Course Certificate.
Userlevel 4
Badge +3
Many thanks Laura for your answer. I have seen in the Help Center after i opend these topic, and now it is clear for me. Was a mistake frome me not to read about the 180 day period.

The topic can be marked as solved.

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