Why can't I enroll in courses? The payment options not working. Anyone else facing same problem? | Coursera Community
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Why can't I enroll in courses? The payment options not working. Anyone else facing same problem?


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The payment options not working. Getting “Recurring payments not allowed” on every card! Anyone else facing same problem?

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Best answer by salahny 4 April 2021, 20:39

Hi @Appleby . if you are from india and as @Maryam  explained to other learners : The Coursera team is aware that learners from India may be experiencing difficulties when paying. It’s related to a recurring online transactions directive of RBI, as explained here. If you are using Razorpay, please try another method. If nothing works, then you probably have to wait for now.

If you need to contact the customer support , make sure you are login to your account you will find email us here a the bottom of the page click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

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Hi @Appleby . if you are from india and as @Maryam  explained to other learners : The Coursera team is aware that learners from India may be experiencing difficulties when paying. It’s related to a recurring online transactions directive of RBI, as explained here. If you are using Razorpay, please try another method. If nothing works, then you probably have to wait for now.

If you need to contact the customer support , make sure you are login to your account you will find email us here a the bottom of the page click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

Userlevel 7
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Hi @Appleby . the last update about that from @Maryam :

For now, learners in India can only use Razorpay to purchase courses. They’ll need to use a Visa/Mastercard to pay for Specializations.

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