WHat to do if no help provided in the course forum? | Coursera Community
Coursera Header
coursera logo
Community Help Center
Solved

WHat to do if no help provided in the course forum?

W
Badge +1
I have been facing a technical issue in downloading one of the course related software recommended by the teacher,i wrote in the course forum but no body is replying me there, i wrote on Youtube Video of the Professor but no reply there as well.I want to fix the issue and move on but it seems no body cares here!!!!!!!
icon

Best answer by Judith 21 November 2018, 16:25

Wani, this sounds so frustrating! I had something similar in a course where the link to a video didn’t work. Someone at the Help Center was able to forward this to a tech team where it was finally fixed. The Help Center also has access to the Instructors who created the course and if necessary, can reach them as well. Reaching someone at the Help Center should solve this problem.

View original

1 reply

Judith
Wani, this sounds so frustrating! I had something similar in a course where the link to a video didn’t work. Someone at the Help Center was able to forward this to a tech team where it was finally fixed. The Help Center also has access to the Instructors who created the course and if necessary, can reach them as well. Reaching someone at the Help Center should solve this problem.

Reply

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

    Accept cookies Cookie settings
    coursera footer

    Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.

    © 2018 Coursera Inc. All rights reserved.

    Download on the App Store Get it on Google Play