WHat to do if no help provided in the course forum? | Coursera Community
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WHat to do if no help provided in the course forum?

  • 21 November 2018
  • 1 reply
  • 80 views
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I have been facing a technical issue in downloading one of the course related software recommended by the teacher,i wrote in the course forum but no body is replying me there, i wrote on Youtube Video of the Professor but no reply there as well.I want to fix the issue and move on but it seems no body cares here!!!!!!!
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Best answer by Judith 21 November 2018, 16:25

Wani, this sounds so frustrating! I had something similar in a course where the link to a video didn’t work. Someone at the Help Center was able to forward this to a tech team where it was finally fixed. The Help Center also has access to the Instructors who created the course and if necessary, can reach them as well. Reaching someone at the Help Center should solve this problem.
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Judith
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Wani, this sounds so frustrating! I had something similar in a course where the link to a video didn’t work. Someone at the Help Center was able to forward this to a tech team where it was finally fixed. The Help Center also has access to the Instructors who created the course and if necessary, can reach them as well. Reaching someone at the Help Center should solve this problem.

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