Unable to Unenroll from Very Old Classes | Coursera Community
Question

Unable to Unenroll from Very Old Classes

  • 19 November 2020
  • 3 replies
  • 38 views

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I have a large number (7 pages) of courses I enrolled in and audited more than 2-3 years ago. I wanted to cleanup my page by unenroling in the ones I am not moving forward with, but I can’t. The unenroll button doesn’t do anything. 

 

I go to https://www.coursera.org/in-progress

I click the three dots. 

I hit unenroll.

A modal pops up and asks me to confirm. 

The button in the modal saying “Yes, Unenroll” does nothing.

Hitting it has absolutely no impact.

 

I’ve tried this on several different computers and it doesn’t work on any of them. I also tried it on at least 10 different courses from different providers/specializations...none of them can be unenrolled.

 

Am I doing something wrong?


3 replies

Userlevel 5

Hi @Cbagg. You will need to get help from a support agent with this.

Please enter the Help Center and log in from the top right corner. Then, look for the option to contact “Contact us” at the bottom of this article.

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hi @Jose A i can’t find the option ‘’contact us’’ on the article you shared. Could you share the another link?

Userlevel 5

Hi @Isha_t, please make sure that you log in from the top right corner in the Help Center in order to view the option. You can also find it in this article.

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