Unable to pay for subscription or specialization from India | Coursera Community
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Unable to pay for subscription or specialization from India

  • 3 April 2021
  • 8 replies
  • 132 views
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Hi, I have tried using my local debit card to take a subscription for a specialization on coursera. I have tried using my card also with UPI app. Nothing worked. Can any give me suggestions? or Is it that we cannot register for courses with specializations from India?

 

Thanks and Regards

Pavan

 

 

 
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Best answer by Maryam 3 April 2021, 13:51

Hi @pavan12 and @salahny,

The Coursera team is aware that learners from India may be experiencing difficulties when paying. It’s related to a recurring online transactions directive of RBI, as explained here. If you are using Razorpay, please try another method. If nothing works, then you probably have to wait for now.

Hope this helps.

 

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8 replies

salahny
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Userlevel 7
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Hi @pavan12 . as explained in this help article :Accepted payment methods local payment is accepted payment from india and don't worry India is not restricted country there is a lot learners here from india , i think this is just an error you can try clear your browser cookies or user other devices maybe will help you resolve your issue according this help article : Solve problems with payments .

if you still have an issue its better contact the customer support to help you , make sure you are login to your account you will find email us here a the bottom of the page click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

Maryam
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Hi @pavan12 and @salahny,

The Coursera team is aware that learners from India may be experiencing difficulties when paying. It’s related to a recurring online transactions directive of RBI, as explained here. If you are using Razorpay, please try another method. If nothing works, then you probably have to wait for now.

Hope this helps.

 

Maryam
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@salahny, please feel free to use my reply if you come across any other newly posted reports from Indian learners on this payment issue. Thanks!

salahny
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Userlevel 7
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Thank you @Maryam  for the explanation , i didn't know there is some difficulties for Indians learners .

N
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Hi @pavan12 and @salahny,

The Coursera team is aware that learners from India may be experiencing difficulties when paying. It’s related to a recurring online transactions directive of RBI, as explained here. If you are using Razorpay, please try another method. If nothing works, then you probably have to wait for now.

Hope this helps.

 

Hi @Maryam , 

By when will the issue get resolved, so that learners from India can continue to pursue learning.

 

Thanks

Maryam
Rank

Hi @pavan12 and @salahny,

The Coursera team is aware that learners from India may be experiencing difficulties when paying. It’s related to a recurring online transactions directive of RBI, as explained here. If you are using Razorpay, please try another method. If nothing works, then you probably have to wait for now.

Hope this helps.

 

Hi @Maryam , 

By when will the issue get resolved, so that learners from India can continue to pursue learning.

 

Thanks

Hi @Noname. If I gain any new info on this, I’ll post an update here. 

Maryam
Rank

Update - The latest info I've gained:

For now, learners in India can only use Razorpay to purchase courses. They’ll need to use a Visa/Mastercard to pay for Specializations.

@pavan12 , @Noname 

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Thanks a lot! @Maryam @salahny 

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