unable to cancel subscription | Coursera Community
Answered

unable to cancel subscription

  • 3 May 2021
  • 1 reply
  • 12 views

Badge +1

So I tried to cancel my subscription by going to my purchases and then manage subscription but there is no button to actually cancel the subscription; both subscriptions are inactive. Now after doing some research on other posts, I’ve seen that you shouldn’t be getting charged when the subscriptions are inactive BUT I’m still getting charged monthly. And I don’t have any other accounts, I only have one. So, I don’t have any active subscriptions, I’m unable to cancel anything, and I only have one account.

So my question is, why am I still being charged?

icon

Best answer by Archisha Bhar 3 May 2021, 05:53

Hi @hakg

Seems like other posts and help articles weren’t able to answer your question. This might be a technical error. You need to contact the Help Center.

To do so, click here. The option to write to them is given at the bottom of that article. Make sure you are logged in. Click on Log in at the top right of that page to log in. They will reach out to you very soon.

Regards.

View original

1 reply

Userlevel 6
Badge +13

Hi @hakg

Seems like other posts and help articles weren’t able to answer your question. This might be a technical error. You need to contact the Help Center.

To do so, click here. The option to write to them is given at the bottom of that article. Make sure you are logged in. Click on Log in at the top right of that page to log in. They will reach out to you very soon.

Regards.

Reply