submitting button of the financial aid does not work | Coursera Community
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submitting button of the financial aid does not work


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Dear Laura
I have an issue on Coursera financial aid page, the submitting button of the financial aid does not work, could you please help on that?
Thanks in advance 
 

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Best answer by Vasavi L 7 April 2021, 12:42

Hi @hamid 

Sorry to hear the Financial Aid error. Make sure your browser does not have an interfering add-on or extension. And, Clear your cache and cookies and see submit button does it work. Try it in Coursera mobile app to apply financial aid. 

 

And also please check if you already have 11 pending Financial Aid applications, so make sure you have not reached this limit sometimes this may be the reason you can't able to submit the Financial Aid.

 

In case still if you are facing the problem means please contact the Help Center who can help you to resolve your problem. To do, please go through the below help article: 

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

Make sure you are login into the account and you will see (technical or accessibility issue, you can email us here) click on that and submit your query via e-mail. Supporting Team will get back to you as soon as possible and they will look into this for you.

 

I hope this helps you. 

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Userlevel 7

Hi @hamid 

Sorry to hear the Financial Aid error. Make sure your browser does not have an interfering add-on or extension. And, Clear your cache and cookies and see submit button does it work. Try it in Coursera mobile app to apply financial aid. 

 

And also please check if you already have 11 pending Financial Aid applications, so make sure you have not reached this limit sometimes this may be the reason you can't able to submit the Financial Aid.

 

In case still if you are facing the problem means please contact the Help Center who can help you to resolve your problem. To do, please go through the below help article: 

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

Make sure you are login into the account and you will see (technical or accessibility issue, you can email us here) click on that and submit your query via e-mail. Supporting Team will get back to you as soon as possible and they will look into this for you.

 

I hope this helps you. 

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Hi@Vasavi 

Thanks so much for this great explanations 

I will do, I will let you know the result 

once again thanks so much for your great help

All the best 

Hamid 

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