I recently got an E-Mail indicating that my course certificate is ready. I went to the accomplishments page to view it. But the accomplishments do not show up. I only get an almost empty page with a spinning progress indicator.
I tried a variety of things: using different browsers (Chrome, Firefox, Edge), different operating systems, incognito tab in browser (to ensure clean cookies), but nothing helped.
Then I tried to contact Coursera. But I did not find any method for contacting Coursera that works. I researched the stuff on the learner help center. The “contact us” button I found on this page does not seem to work. Sending an email to firstname.lastname@example.org does only result in a bot-reply.
This is a bit frustrating. I may have overlooked something obvious. But I invested quite a bit of time to research this but found neither a solution to my problem (accessing my accomplishments page on coursera) nor any way to ask Coursera to investigate and fix this problem.
As I paid for this and other specializations, I certainly expect to be able to get the hard earned certificate.
Thanks for any help!
Best answer by Denis Zvonov
Hey, I found the way to contact them! Spent 30 minutes on that crazy support site. God, this is a paid service!?