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problem of changing certificate language to English

  • 13 September 2020
  • 12 replies
  • 182 views

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Hi everyone,

My name is Mehmet Emir Beşler. Recently, I took the course, Legal Tech& Startups, which authorised by IE Law School, eventhough my course and web browser, Safari, languages are English when I view my certificate it is written in Turkish which is the language of where I live. How can I alter it to English or more importantly, Can I? I need that certificate written in English. Thank you for your attention. I am looking forward to your reply.

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Best answer by Maryam 13 September 2020, 13:21

@Emir1337, yes, and I could not change the language. 

Even though this course's language is English, it has been translated into your local language.

Recently, I have seen quite a few posts about the certificate's logo issue, but in your case the problem is language.

Please report it to the support team. This way, the relevant team becomes aware of it. Use the here link on this page and submit a query.

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

​​​​​ hope you get it sorted soon.

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12 replies

Hi @Emir1337,

Can you please post the Certificate URL so that I can take a look at it?

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Hi @Emir1337,

Can you please post the Certificate URL so that I can take a look at it?

Hi Maryam,

For sure, here is the Certificate URL;

https://www.coursera.org/account/accomplishments/certificate/5H5BBNR7C8ZQ

@Emir1337, yes, and I could not change the language. 

Even though this course's language is English, it has been translated into your local language.

Recently, I have seen quite a few posts about the certificate's logo issue, but in your case the problem is language.

Please report it to the support team. This way, the relevant team becomes aware of it. Use the here link on this page and submit a query.

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

​​​​​ hope you get it sorted soon.

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Hi, Maryam. Thanks for what you do! I’m sending you my Certificate URL -as I’ve had the same problem as Emir with my Deep Learning course- to see if you can fix it: https://www.coursera.org/account/accomplishments/certificate/D92YHH4UJ6AZ.

 

I’ll still be reporting it to the support team, if that is of any help.

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i have the same problem. can you help

@Ped, you’re welcome! I’m afraid I found no workaround. You have to wait for them to fix it. 

 

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@Maryam 
Hi Maryam, My name is YANBIN LIU. I have the same problem. Even though my course, web browser, system languages are all English,  I view my certificate it is written in Chinese. 
I need a certificate written in English. Could you help me?
I am looking forward to your reply.
Here is my the Certificate URL:
https://www.coursera.org/account/accomplishments/certificate/TR7BTN7KRRWZ
 

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@Maryam 

Good day, Maryam. I have the same problem as others. I got my certificate in Russian, but i need it to be written in English. Please try to tackle my problem. 

Certificate URL

https://coursera.org/share/e56855ce91dee8f1499883f38eddfa06

 

Thank you in advance.


 

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Hello, I have the same problem as the rest: system, web browser (firefox), and account is set to English and also the deep learning course, but certificate shows in Spanish.

 

Please fix it, and thank you

 

 

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I’m  having the exact same problem. Can you please turn my certificate to English?

https://coursera.org/share/b192ba2e35c61126472d59d7d8e5ea86

Hi @Saidkarim, @Ismael HC and @berkcan. I cannot fix it as I’m a community member just like you. Please see my green answer above.

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Guys, pls report our problems to the support team: 

support@courserahelp.zendesk.com


 

 

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