Permission Denied for Use Logs to Help You Track Down an Issue in Linux Lab | Coursera Community
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Permission Denied for Use Logs to Help You Track Down an Issue in Linux Lab


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I've been trying to complete this lab, for the pass few weeks. But when I enter the lab and enter command cat /var/log/syslog, I receive Permission Denied. And not able to do the lab at all. And need this to move to the next course. This is very frustrating. Anyone else experienced this issue? This lab is for 'Operating Systems and You: Becoming a Power User'. Thanks

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Best answer by Maryam 12 March 2019, 11:07

Hi @LeAnnDar,

Sorry to hear that. Here are my recommendations:

1. Please review the existing threads in the course discussion forums. Others, too, may be experiencing the same issue. There may be a solution posted by your classmates. You can also start a new thread.

2. If this lab is Qwiklabs, you should be able to send their support team an email. Here is the address: support@qwiklabs.com

3. This page provides some useful tips regarding Qwiklabs:
https://support.google.com/qwiklabs#topic=9127965

4. Finally, if the issue persists and you are still unable to complete your work, you can contact Coursera's support team and report the problem.

All the best.

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1 reply

Hi @LeAnnDar,

Sorry to hear that. Here are my recommendations:

1. Please review the existing threads in the course discussion forums. Others, too, may be experiencing the same issue. There may be a solution posted by your classmates. You can also start a new thread.

2. If this lab is Qwiklabs, you should be able to send their support team an email. Here is the address: support@qwiklabs.com

3. This page provides some useful tips regarding Qwiklabs:
https://support.google.com/qwiklabs#topic=9127965

4. Finally, if the issue persists and you are still unable to complete your work, you can contact Coursera's support team and report the problem.

All the best.

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