Payment Issue for Google UX Course India | Coursera Community
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Payment Issue for Google UX Course India


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I am unable to make a payment for the Google UX Course from India. I am using the ICICI Visa Debit Card but I am still facing the issues.

 

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Best answer by salahny 20 July 2021, 16:31

Hi @mahimagautam23 . welcome to coursera community

there a problem with payment process for indian learners and this is outside the control of coursera it’s coming from gouvernment you can check this thread and see the last replies maybe will help you : 

also you can try another payment method included in this help article : Accepted payment methods

if you can’t pay for the coruse because payment issue there is an alternative ways you can audit the course and after pay for certificate or apply for financial aid you need to apply for each course in this professional certificate to gain full access and earn your certificate you can read more about financial aid in this help article : Apply for Financial Aid or a Scholarship

if you still need assistance you can reach the customer support to help you,  ,make sure you are login to your account after you will find fill out our contact form click on it and submit your email query:: https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera .

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Userlevel 7
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Hi @mahimagautam23 . welcome to coursera community

there a problem with payment process for indian learners and this is outside the control of coursera it’s coming from gouvernment you can check this thread and see the last replies maybe will help you : 

also you can try another payment method included in this help article : Accepted payment methods

if you can’t pay for the coruse because payment issue there is an alternative ways you can audit the course and after pay for certificate or apply for financial aid you need to apply for each course in this professional certificate to gain full access and earn your certificate you can read more about financial aid in this help article : Apply for Financial Aid or a Scholarship

if you still need assistance you can reach the customer support to help you,  ,make sure you are login to your account after you will find fill out our contact form click on it and submit your email query:: https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera .

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Is it possible to audit the Google UX course and directly pay for the certificates at the end of each course using the same debit card? I have seen it happen for other courses?

Userlevel 7
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@mahimagautam23 ,yes you can pay for the course after you audit it just be aware you must complete the graded quiz and assignments to earn your certificate because in audit mode you will be able to see all course material and not be able to submit quizzes and assingments . also after you audit the course you can apply for financial aid if you still face an issue with your payment methods .

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Thank you so much. This clarifies some of my doubts. Will reach out again if I face some issues in the future.

Userlevel 7
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you are most welcome .

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While auditing the course, I do not get option to take the quiz and graded assignment, how will I get the certificate at the end then? In order to get the certificate I have to complete everything and then pay just for the certificate, right? I was able to take the quiz in another course and get the certificate after auditing, but it is not happening in this one.

What to do in order to get a certificate?

Userlevel 7
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in audit option you will not be able to submit graded quiz and assingments after auditing the course you need to pay for the certiticate and after that you neeed to complete each quiz and assingments and after that you will earn your certificate.

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But the main issue is in paying itself. It doesn't accept the payment.

Userlevel 7
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in this case you can apply for financial aid and earn your certificate after completed quiz and assingments you can see the help article about financial aid in my first reply .

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Okay, I will check it out.

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