Need help!!! All courses withdrawn??? | Coursera Community
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Need help!!! All courses withdrawn???

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I don't know what to do! I recently had to change my payment information on Coursera and I didn't realize that deleting my current card would withdraw all my classes?? I thought I was able to simply delete the existing card and add another, but now that I have changed it suddenly all my courses are not on my list, on my history--nothing. I can't find any coursera customer service number to call, the chat is non-existing, please please please help!!!!!

2 replies

There is no phone number you can call, but you will be able to reach them through live chat.
Laura explained exactly how to do this in a recent thread. You can also find the help center in the community home page or main page. You must log in first...then scroll down till you see the bright blue “live chat” button. Sometimes you might need to click onto a few articles where if you scroll down you will find this button too. It is definitely available though.
Userlevel 7
Badge +12
Hi @Eliya. I recommend visiting the Help Center and checking out this article: Solve problems with payments. If you can't find an answer in the Help Center, you can click the "Contact us" button at the end of this article to contact our support team. They will be happy to help you!


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