Name misspelled after ID Verification | Coursera Community
Question

Name misspelled after ID Verification

  • 8 April 2021
  • 1 reply
  • 17 views

Badge +1

Hi. When I verify my ID, they put my name wrong in the certificate. I was told to go to the account setting and click “Request Name Change” but I did not find it. I already asked help from the help center but still it did not solve my problem. 

What to do?

 

Thank you. 


1 reply

Userlevel 6
Badge +13

Hi @KarK

You can find Request Name Change like this:

  1. Go to My Coursera
  2. Click on your name at the top right of that page
  3. From the drop-down menu, click on Settings
  4. Your account details appear
  5. Scroll down a bit to find Request Name Change under the Name Verification heading

If this does not solve your problem, you can write to the Help Center.

To email them, click here and you’ll find the option to email to them at the bottom of that article. Make sure you’re logged in. to log in, click on Log in at the top right of that page. They will reach out to you very soon.

Regards.

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