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My Certificate Language

  • 13 September 2020
  • 3 replies
  • 70 views

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I had finished a course and I got my certificate. My course language was English. Also, I use my browser in English. But when I download my certificate, the certificate’s language was my primitive language and I don’t want this. I want my certificates in English. Why is that happening and what is the solution to this problem? Can you help me?


3 replies

Hi @yagmurcicek,

This must be a new bug. Another member has reported a similar thing. Please follow my instructions here:

All the best.

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Hi @Maryam ,

My name is YANBIN LIU. I have the same problem. Even though my course, web browser, system languages are all English,  I view my certificate it is written in Chinese. 
I need a certificate written in English. Could you help me?
Here is my the Certificate URL:
https://www.coursera.org/in-progress
 


I am looking forward to your reply. 
Hope you can help me. Thank you very much!

Best,
Yanbin

Hi @YANBIN LIU

You're not the only one; this has affected other learners, too. I think the Coursera team is aware of this issue. You have to wait for them to fix it. In the meantime, you could contact the support team using this link to see if they know when it'll be fixed.

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

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