Locked assignments are really annoying. | Coursera Community
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Locked assignments are really annoying.

  • 28 January 2019
  • 24 replies
  • 9980 views

Userlevel 5
Badge +4
Okay so here's my gripe with the current system. I'm currently enrolled on a specialisation and my subscription ends on the 3rd of Feb.

In course 2 (of 3) the peer assignment is now locked and a new session starts on the 11th of Feb, or something.

I had planned on cranking this stuff out after work this week in order to complete it. But, now because of these 'locks' on assignments I literally cannot complete the course and its frustrating.

24 replies

Badge +1
I am having the same problem. I don't know who to turn to for help.😫😫😫
@Colas
Coursera has a Help Center! Look at the top right of the page!
Userlevel 1
Iam also having the same issue. My course is locked.the vedios plays only for 1min. I have paid for the course and validity is not expired.I looked in to the issues raised in help center.I could not find the solution for this one.
Could you please help.
Is there any way to contact coursera direct to get help.
I need to go through my course to finish my assignments.
Userlevel 7
Hi @Colas and @Ksai. I'm sorry to hear you're having trouble with locked assignments.

Here's the Help Center article that talks about locked assignments: Solve problems with quizzes & assignments. If your situation is not covered in the article, you can contact the support team for help. You can click on the "Contact us" button at the end of an article like this one: Report a problem with a course. Follow the steps and you'll be able to send an email to Coursera to help with your issue.
Badge
Hi Team,
I am facing the same issue , the article suggests that the support team would unlock the assignment . can you please unlock my assignment.
Userlevel 7
Badge +9
@shivamch22 our support team doesn't monitor these forums. Please follow the instructions Laura provided above to get in touch with them.
Badge
I was pursuing single specialization "consumer analytics" to get the certificate. Unfortunately

, all assignments are locked starting week 1. What might be the issue here guys?
Userlevel 7
Hi @Colas and @Ksai. I'm sorry to hear you're having trouble with locked assignments.

Here's the Help Center article that talks about locked assignments: Solve problems with quizzes & assignments. If your situation is not covered in the article, you can contact the support team for help. You can click on the "Contact us" button at the end of an article like this one: Report a problem with a course. Follow the steps and you'll be able to send an email to Coursera to help with your issue.


Hi @sam89 – I hope you were able to get this resolved. If not, I recommend following the above steps. I'm not a support agent so I don't have all the technical knowledge to answer your question myself.
Badge
Hi @Colas and @Ksai. I'm sorry to hear you're having trouble with locked assignments.

Here's the Help Center article that talks about locked assignments: Solve problems with quizzes & assignments. If your situation is not covered in the article, you can contact the support team for help. You can click on the "Contact us" button at the end of an article like this one: Report a problem with a course. Follow the steps and you'll be able to send an email to Coursera to help with your issue.


Clicking 'Contact us' button does not work either.

[h4]We can't seem to find the page you requested. You may have mistyped the address or the page may have moved.[/h4]

I got this message from Contact us. This is really annoying. Where can we help directly even there is no any email address to ask?
Badge
I have the same issue,
its so frustruating I need to be finish with the course by this month in order to get into my masters programm and all the assignmnets are locked.....
There is no functional email adress to contacts them , teh contact form doens work
Please please please can anyone help
Badge
Good day!

I am enrolled in the course of Leveraging Unstructured Data with Cloud Dataproc on Google Cloud Platform and i cannot acces to the last exam which still locked even after completing sucessfully all the previous assignments (have been a couple of days since completion).


I tried to go to the help center and get technical assistance but the link

contact us in the end of the relevant help article do no work. (not possible to send a request to technical support).

How can i do please ?

Many thanks for your assistance.

MT

Userlevel 7
Hi @MTT. Sorry to hear that. We've noticed that some learners are seeing this error and we're trying to fix it. Please go here, provide some information about the issue, and then you'll have the option to connect with a support agent.
Badge
Hi, same problem here for IBM Data science certificate.
At the purchase it was specified something along the line "the earlier you finish the cheaper it is". So i should be able to pass the tests whenever i'm ready.
Yet, i can't access the week 2 quizz before the 15 of july.
Badge
I have same problems in my course. I had applied for financial aid and just two days before they give me conformation that it is approved. Now one of my assignment is lock and they are saying that "This item will be unlocked when the session begins" I have completed previous item also. Please Help me Coursera team

Userlevel 3
Badge +3
I always experience this when I join a course where session hasn't yet started and have to wait a month or so. The worst is that you know that it is so easy just to listen to all the lectures and then submit the assignments, you are also okay with that they will be checked only in one month... But what is the point to lock the assignments completely? This way it is not really a MOOC anymore, in my opinion, MOOCs should be open any time.
Badge
Having same problem
the specialization I bought , has a course which has locked quizzes and assignments
It says it will unlocked when the session begins!
I dont want to wait till then!
Thats the reason i bought it
Full unrestricted Acess!
Please help Coursera Team
Thanks
Badge
Having same problem
the specialization I bought , has a course which has locked quizzes and assignments
It says it will unlocked when the session begins!
I dont want to wait till then!
Thats the reason i bought it
Full unrestricted Acess!
Please help Coursera Team
Thanks

Me too with below. I just finished my Week 1 Quiz last week and want to try Week 2 Quiz, but it's blocked, I'm confused about that.

Userlevel 7
Please review this article in the Help Center: Solve problems with quizzes & assignments, as it covers locked assignments. If this article does not answer our question, you can contact the support team for more help.
Badge
Please review this article in the Help Center: Solve problems with quizzes & assignments, as it covers locked assignments. If this article does not answer our question, you can contact the support team for more help.


The help page is useless... I am going to quit...

Badge
I always experience this when I join a course where session hasn't yet started and have to wait a month or so. The worst is that you know that it is so easy just to listen to all the lectures and then submit the assignments, you are also okay with that they will be checked only in one month... But what is the point to lock the assignments completely? This way it is not really a MOOC anymore, in my opinion, MOOCs should be open any time.

I am sick of this. It is just a way for digging for money and none of the help page helps and clarify this honestly.
If I am notified before I clicked "enroll" button, I am happy to be charged.
But now it blocked your way and destroy the passion, it is disgusting!
Userlevel 7

Please review this article in the Help Center: Solve problems with quizzes & assignments, as it covers locked assignments. If this article does not answer our question, you can contact the support team for more help.
The help page is useless... I am going to quit...



Hi @inkyouin. I recommend contacting the support team using that link!
Badge
Hi, same problem here for IBM Data science certificate.
At the purchase it was specified something along the line "the earlier you finish the cheaper it is". So i should be able to pass the tests whenever i'm ready.
Yet, i can't access the week 2 quizz before the 15 of july.

I have the same course and same problem after 2 months of this report, which means that this is set to happen to all users who want to finish their courses fairly and quickly. Honestly this is a shame.
Badge
Hi@Colas and@Ksai. I'm sorry to hear you're having trouble with locked assignments.

Here's the Help Center article that talks about locked assignments: Solve problems with quizzes & assignments. If your situation is not covered in the article, you can contact the support team for help. You can click on the "Contact us" button at the end of an article like this one: Report a problem with a course. Follow the steps and you'll be able to send an email to Coursera to help with your issue.

 

I followed those steps and once you click on “Contact us” you land in an infinite loop in the Coursera Help Center. After a while I noticed the small Chat Window at the bottom right. There I got help within minutes.

Anyway, I was really pleased by the experience with coursera before, but these new locked assignments are frustrating and demoralising :rolling_eyes:

Userlevel 7

Hi @will_y. Thanks for letting us know that you found help through the chat window. I’m sorry for the infinite loop you experienced – that’s not meant to happen and we’re investigating it! I’m also sorry about the frustrating experience you’ve had recently with locked assignments.

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