Incomplete university name of certificate | Coursera Community
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Incomplete university name of certificate

  • 28 October 2020
  • 2 replies

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I have recently completed course on battery management system introduction from university of colorado boulder. In my certificate name of university is half visible. I have submitted request through help section. I can’t see live chat option. Help. will this ever get solved. Certificate is worthless because of this error.


2 replies

@ruturaj_p you did the right thing to report this to the Help Center. If they are aware of this, they should able to correct it. Hopefully this will be soon. Please let us know what happens because I have read that other people had this problem too. Thanks.

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This was reply from support team @Judith 



Thank you for contacting Coursera Support! I apologize for the inconvenience this might cause you.


We already escalate the issue that you currently have with the Certificate. The Coursera engineers are aware and we are going to work on this. Thank you for letting us know about it. Please be advised that we do not have an estimated timeframe for this to be resolved. However, once the issue is fixed you will be able to see your Certificate corrected on your account.


We deeply apologize for the situation, and at the same time appreciate your understanding. If you have further questions or need further assistance, feel free to let us know!