Last week, I got my certificate in Coursera and it appeared:
- Coursera verified me as N/A N/A
- So, it does not require "ID Verification" again.
- There is no "Request a name change" in my account setting page
- Help center does´t work to contact with them, it appeared it wasn´t possible and I am using Chrome as navigator!
HELP!! Really need the certificates correctly!
Best answer by Maryam
Yes, unfortunately, there is a known issue which prevents some learners from contacting the support team. The following link should take you to a page where there's a "live chat" window available on the bottom right. I've tested it, so I think you'll also be able to use it smoothly. You'll just need to log in and type your issue.