ID Verification limited to 5 attempts | Coursera Community
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ID Verification limited to 5 attempts

  • 27 March 2019
  • 4 replies
  • 181 views

ID refuse and in the end send me this letter

ID Verification

We couldn’t verify the ID you submitted. For security purposes, we limit ID verification to 5 attempts. Visit the Learner Help Center for more information.

(Moved to Community Help & Questions forum by @Laura)
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Best answer by Laura 5 April 2019, 23:11

Hi @Tofig. Did you get your ID verified yet? If not, please visit this article in the Help Center: Solve problems with your verification. There is an option at the end of the article to "Contact us." Click that and follow the steps to send an email to the Coursera support team. Make sure you are logged in to your Coursera account when visiting the Help Center.
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4 replies

Userlevel 7
Hi @Tofig. Did you get your ID verified yet? If not, please visit this article in the Help Center: Solve problems with your verification. There is an option at the end of the article to "Contact us." Click that and follow the steps to send an email to the Coursera support team. Make sure you are logged in to your Coursera account when visiting the Help Center.
ID verified is solved.Thank you
Userlevel 7
Thank you for taking the time to let us know! I'm glad it's resolved.
Badge +1
i also can't verify my ID and it seems i have exceeded the 5 limits. i had tried different method, direct taking of picture and upload. i am so fustrated right now.

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