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ID verification


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I have tried all the 5 chances to verify my about but it failed and now i can not verify anymore but i did a another course before and verified with the same details. may you kindly assist
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Best answer by Laura 11 February 2019, 21:30

Hi @Cleo. Please visit this Help Center article (make sure you are logged in) and click on the "contact us" button at the end of the article: Solve problems with your verification. You will need to answer a few questions and then you will be able to email a support agent. Please include as many details as possible in your email to the support team.

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@Cleo
Have you checked the related articles at the bottom here?
Userlevel 7
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Hi @Cleo. Please visit this Help Center article (make sure you are logged in) and click on the "contact us" button at the end of the article: Solve problems with your verification. You will need to answer a few questions and then you will be able to email a support agent. Please include as many details as possible in your email to the support team.

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