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ID verification


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i seem to have exceeded the 5 limit on ID verification. i am frustrated on it to be sincere. please help. i read a similar article but still cant find the contact email to complain to

4 replies

Userlevel 7
Hi @seye. I'm sorry you've had trouble with this. I can understand why you're frustrated! If you go to the Solve problems with your verification article in the Help Center and log in to your Coursera account, you should see a "Contact Us" button at the end of the article. If you click on that, you will need to answer a few more questions and then you should have an option to chat with a support agent.
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i cant find "contact us" any where not even in any of the help aticles. so so frustrating.

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@Laura i cant find any "contact us" button
Userlevel 7
Hi @seye. I've checked our system and it looks like you have been able to contact our support team since you posted here. I'm sorry for the frustrations you experienced. Please note that you do need to be logged in to your Coursera account when you visit the Help Center, otherwise you may not see the Contact Us button.

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