I signed up for a new course and am unable to start it? | Coursera Community
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I signed up for a new course and am unable to start it?

  • 13 January 2021
  • 2 replies
  • 55 views

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It says I’m enrolled but when I click the blue button to go to the course it tries to load 

https://www.coursera.org/learn/designing-building-antiracist-spaces/home/welcome

 

but then I’m redirected to 

https://www.coursera.org/learn/designing-building-antiracist-spaces

 

I’ve never used Coursera and wanted to try it out, can someone help?

 

I’m guessing it hasn’t started yet and its hard to find when the start date is maybe?

 

I selected:

  • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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Best answer by Jose A 14 January 2021, 18:07

Hello @IT-Brian. This course is not live yet and will be launched sometime this month. I would suggest checking back periodically until this course is launched.

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2 replies

Userlevel 7
Badge +9

Hi and Welcome @IT-Brian 

Sorry to hear that! In screenshot it's showing already enrolled but you can't get into the course, it seems like technical bug . Try these suggestions to troubleshoot the problem:-

Try to enroll the course from different browser like Safari, Microsoft Edge, Firefox. 

Make sure your browser does not have an interfering add-on or extension. And, Clear your cache and cookies. 

Try to enroll in different network or internet connection. And, try it an incognito window.

In case still if you are facing the problem means contact the help center who can help you to troubleshoot the problem. To do, please go through the help article here:-

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

And make sure you are login into account and you will see (technical or accessibility issue, you can email us here) click on that and submit your query via email. Supporting team will get back to you as soon as possible and they will fix it. Let me know if you need further info.

Hope this helps you.

Good luck!

Userlevel 6

Hello @IT-Brian. This course is not live yet and will be launched sometime this month. I would suggest checking back periodically until this course is launched.

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