- Open your "My Purchases" page
- Click the Manage Subscriptions tab
Can someone please help?
Best answer by Maryam
So sorry to hear this! So you are not able to cancel it because the tab is not present on your page. You can chat with the support agents and report the problem. They're the ones who can fix it for you. To do this, you need to click the "Contact Us" button at the end of a Help Article. It'll take you through a self guide. Sometimes, however, it's not possible to find an answer in the self guide. In such cases, the process directs you toward a page where the live chat window (or a form for sending an email message) is available: