I completed my course and my ID verification attempt failed, I have not been given another chance to try again | Coursera Community

I completed my course and my ID verification attempt failed, I have not been given another chance to try again

  • 8 April 2021
  • 1 reply
  • 14 views

Badge +1

What should I do since my first ID verification attempt failed and I am not given another chance to retry?


1 reply

Userlevel 7
Badge +8

Hi @Ziblim . If you reach the limit you can contact customer support to help you verify your id , make sure you are login to your account you will find email us here click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

also you can see this help article to know what the applicable options and the requirements to verify your id : Verify your ID

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