How to confirm a subscription cancellation? | Coursera Community
Question

How to confirm a subscription cancellation?

  • 8 April 2021
  • 1 reply
  • 27 views

Badge +1

Hello

I want to check whether automatic payment canceled well.

To prohibit this problem, I regularly checked my account.

But I wasn’t able to figure it out. 

After receiving messages, I erased my credit card information.

Then, the course changed to deactivated. I can’t even click it. 

I want to check also about the cancellation of my credit card.

Please check this problem.

Thank you.

 

Best Regards

Grace


1 reply

Userlevel 6
Badge +13

Hi @JJ123

You can see this article to learn about cancelling a subscription.

If your problem is still not solved, please click here to write to the Help Center. The option for emailing is given at the bottom of that article. They will reach out to you very soon.

(Make sure you are logged in. Click on Log in at the top right of that page to log in)

Hope your problem gets resolved.

Reply