hi every one , i can not reach to coursera help center chat bot ,can you help please? | Coursera Community
Coursera Header
Solved

hi every one , i can not reach to coursera help center chat bot ,can you help please?

  • 11 November 2019
  • 3 replies
  • 68 views

Badge +1

I need the coursera help center chatbot link

icon

Best answer by AparnaM 12 November 2019, 09:55

Well these are the steps: click on your logged in name, a drop down appears there select help center, then click on the troubleshooting icon, click on solve problems with coursera. At the bottom of the page you will find the contact us link, click on it, it takes you to the chat will us page. On the bottom right hand side, you will see "chat with us".  Hope that helps. 

View original

3 replies

@ahmed mohey 

There is a very good piece by Laura here, explaining it all

Badge +1

Thank you very much but i could not reach the chatbot yet.if there is any mean to contact coursera helping center please help.

Badge +1

Well these are the steps: click on your logged in name, a drop down appears there select help center, then click on the troubleshooting icon, click on solve problems with coursera. At the bottom of the page you will find the contact us link, click on it, it takes you to the chat will us page. On the bottom right hand side, you will see "chat with us".  Hope that helps. 

Reply