Help me please to restore my account | Coursera Community
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Help me please to restore my account

  • 3 May 2021
  • 1 reply
  • 22 views

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Dear organizers and collegues,

help me please to restore my old account. I lost all of my certificates, all of my documents and tasks.

How can I restore it,help please. I have got many certificates, Capstone Project 1,2 and 120 hour certificate as well. 

Kind regards,

Ainagul

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Best answer by salahny 3 May 2021, 17:59

Hi @Ainagul Mukhtarkhanova , if you delete your account you may not able to restore all your old information : Delete your Coursera account .

if you forget the password you can reset your password by following this help article : Reset your Coursera password

if you still need assistance you can contact customer support to help you , make sure you are login to your account you will find fill out our contact form at the bottom of the page click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

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Hi @Ainagul Mukhtarkhanova , if you delete your account you may not able to restore all your old information : Delete your Coursera account .

if you forget the password you can reset your password by following this help article : Reset your Coursera password

if you still need assistance you can contact customer support to help you , make sure you are login to your account you will find fill out our contact form at the bottom of the page click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

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