Hello! I have enrolled in Marketing in a Digital World course in the Digital Marketing specialization. I had a problem with my verification ID and i solve it last night by contacting with Coursera's support. I still can't get my certificate till now, despite the problem was solved. I entered my Gardes section and i got a grad which is 62.30%. Even though, in the overview section it is asking me to resume Week 1. So it makes no sense to me and i don't know what to do to get my certificate or to resume this week then i can get it, as i took the course with financial aid.
Best answer by Maryam
Hi @Nada Zaki
Please click Grades
on the left menu of your course page. Does it show you such a message?
- If it does not say you have passed the course, you need to complete or re-submit the assignments.
- If it says you have passed the course, the Certificate should be available on your Accomplishments page as explained here: Course Certificates
If it is not there, however, you'll have to contact the agents again to see what's wrong.
Hope this helps.