Facebook Social Media Marketing error | Coursera Community
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Facebook Social Media Marketing error

  • 13 January 2021
  • 4 replies
  • 57 views
T
Badge +1

i am subscribing to the facebook Social Media Marketing on the 2nd January but there’re so many problem with the class. It’s been 10 days and when i contact coursera help contact person. they only ask me to wait and check periodically. Does anyone face the same problem as me? Thanks in advance. I really need  help with this isue.

 

 

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Best answer by Jose A 14 January 2021, 18:17

Hello @taniamargaretha. I’m sorry to hear about your problems with accessing your course; I noticed that the support agent said that it’s a technical issue that is being already worked on by the engineering team.

This means that there is nothing left to do but wait until it is fixed. You may try accessing from other devices or following some troubleshooting suggestions (as provided by @salahny), but we are only community members and won’t be able to help you with this. 

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4 replies

salahny
Userlevel 1
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personally i learn facebook certificate program and i don't have problem like this maybe the problem is just on mobile . i advice try from your laptop.

salaheddine nyazi
T
Badge +1

Hi Thank you for informing me. Yes I have been trying to join from my laptop and it’s still the same. :)) I am really looking forward to continue my class but its been very difficult. 

 

salahny
Userlevel 1
Badge +1

you are welcome . try to delete your cookies and login again maybe this will help you or change your browser  . otherwise maybe some students they have problems and some not and you must wait the enginnering team . also if this problem not resolved reach them next time here on live chat is faster then email : https://www.coursera.org/about/contact 

salaheddine nyazi
Jose A
Rank
Userlevel 6

Hello @taniamargaretha. I’m sorry to hear about your problems with accessing your course; I noticed that the support agent said that it’s a technical issue that is being already worked on by the engineering team.

This means that there is nothing left to do but wait until it is fixed. You may try accessing from other devices or following some troubleshooting suggestions (as provided by @salahny), but we are only community members and won’t be able to help you with this. 

Coursera Community Moderator

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