enroll button not working | Coursera Community
Answered

enroll button not working

  • 16 July 2021
  • 9 replies
  • 453 views

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Nothing happens when I click the enroll button.  Windows 10 / Chrome

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Best answer by Vasavi L 16 July 2021, 14:30

@srob300 

I tested with my chrome browser desktop/mobile. Yes, for me also enroll button it's not working on that particular course. This both the courses are professional certificate program. From the main page of professional course enroll button is working, but not as the individual course. So, Try these suggestions:

 

🔹Please check whether you are using supported browser and it's updated. And, try to enroll from different browser like Safari, Microsoft Edge, Firefox.

🔹Make sure your browser does not have an interfering add-on or extension. And, Clear your cache and cookies.

 

In case still you can't enroll means try to enroll from the Coursera mobile app, I tested with app in app without any problem I can able to enroll the both the courses.

​​​

​​​​​​And, also please report this bug to technical team. To do, Make sure you are login into the account and use the below help article and submit your query via e-mail. Supporting team will get back to you as soon as possible and they will fix it.

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

 

I hope this helps you.

Good luck! 

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9 replies

Userlevel 7

Hi @srob300 

Can you tell the course name? So, I will check it with my browser. 

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IBM data analysis with python. IBM machine learning with python. 

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Won’t work on iPad chrome/Firefox either

Userlevel 7

@srob300 

I tested with my chrome browser desktop/mobile. Yes, for me also enroll button it's not working on that particular course. This both the courses are professional certificate program. From the main page of professional course enroll button is working, but not as the individual course. So, Try these suggestions:

 

🔹Please check whether you are using supported browser and it's updated. And, try to enroll from different browser like Safari, Microsoft Edge, Firefox.

🔹Make sure your browser does not have an interfering add-on or extension. And, Clear your cache and cookies.

 

In case still you can't enroll means try to enroll from the Coursera mobile app, I tested with app in app without any problem I can able to enroll the both the courses.

​​​

​​​​​​And, also please report this bug to technical team. To do, Make sure you are login into the account and use the below help article and submit your query via e-mail. Supporting team will get back to you as soon as possible and they will fix it.

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

 

I hope this helps you.

Good luck! 

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I have the same issue. Can’t enroll in any courses. Tried from multiple browsers. 

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I was having the same problem with the course “How Google does Machine Learning”: I could not enroll in it through Chrome… But through the mobile app I could successfully do it!

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I have the same problem with with “Tools for Data Science”

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Still having the same issue with multiple courses, tried with Mac Chrome/Safari/Win10 Microsoft Edge all not working.

Userlevel 7

Hi everyone,

It's current bug in the Coursera. Already, engineering team working on this to fix it and @bruhhhkie if you tried all the methods, but still you're facing the problem means contact the customer support and see my above green answer and contact them through e-mail.

 

Also, try to Enroll the course from mobile app for me without any problem, I'm enrolling the course through app. 

 

Hope this helps.

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