Does this company have a customer service department run by humans? | Coursera Community
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Does this company have a customer service department run by humans?

  • 10 April 2021
  • 3 replies
  • 25 views

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Before I cancel my subscription, is there a telephone number or way to speak with a human I’m not yet aware of?

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Best answer by salahny 10 April 2021, 16:36

Hi @Daniel9190 . yes you can contact customer support agent through email , make sure you are login to your account you will find email us here click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

 

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Hi @Daniel9190 . yes you can contact customer support agent through email , make sure you are login to your account you will find email us here click on it and after submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

 

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So no telephone number to speak with humans. All I needed to know, thank you.

Userlevel 7
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you are welcome @Daniel9190 .  they will respond to you in your email and you can talk with them the customer support in emails is real person also not robots .

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