Coursera Plus issue | Coursera Community
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Coursera Plus issue

  • 23 February 2021
  • 2 replies
  • 35 views

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Hello! My university has paid for the Plus subscription and I was able to take the course and get a certificate. But why can't I do it a second time? the subscription remained, but the certificates are now only paid or what?

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Best answer by salahny 23 February 2021, 11:09

Hi @Vladimir Saraikin . please check **my purchase page ** and check if your subscription still active or not . and if you try to enroll some courses not included on coursera plus you required to pay for the certificate or apply to financial aid  check all the content availabe on coursera plus here :Courses & content available on Coursera Plus .  if your subsciption is still active and the courses you try to enrolled inculded on coursera plus you can contact the customer support to help you . you will find email us button at the bottom of the page and make sure you are login to your account before submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

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Userlevel 6
Badge +6

Hi @Vladimir Saraikin . please check **my purchase page ** and check if your subscription still active or not . and if you try to enroll some courses not included on coursera plus you required to pay for the certificate or apply to financial aid  check all the content availabe on coursera plus here :Courses & content available on Coursera Plus .  if your subsciption is still active and the courses you try to enrolled inculded on coursera plus you can contact the customer support to help you . you will find email us button at the bottom of the page and make sure you are login to your account before submit your email query : https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

Userlevel 6

Hello @Vladimir Saraikin. I was able to find that you have contacted support and they have replied to you. In order to continue receiving assistance, please reply to the email they sent you. 

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