Change interface language back to English | Coursera Community
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Change interface language back to English

  • 18 January 2019
  • 15 replies
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The language changed to what looks like Arabic. Can't change it back since I can't read anything. Please help 🙂
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Best answer by Laura 22 January 2019, 22:02

Hi @LK7. You can set your preferred language under your Coursera account settings: https://www.coursera.org/account-settings

This Help Center article explains it: Change your Coursera account settings

@adicheo @Pivezhandi I've just learned that there is a bug that caused your page to appear in Arabic. Our team is working to resolve it. Your accounts have been restored to English. I'm sorry for the inconvenience.
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Userlevel 7
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Oh no, @adicheo! Maybe it's a sign that you're meant to learn Arabic! 🙂 I don't have technical expertise on this issue, but what if you clear your internet browser's cache/cookies? I wonder if that would re-set to your preferred language? Please let us know if you find a way to resolve it.
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I have the same problem.
Userlevel 7
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Hi @Pivezhandi. Did you try to clear your browser's cache/cookies? If so, did that re-set the page to your default language?
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It looks like the language settings are based on your detected location and they cannot be changed manually on the site. I think it would be much better if language settings could be changed manually by the user, as is the case with many other websites. For example, if you are traveling, it can be pretty inconvenient...
Userlevel 7
Badge +13
Hi @LK7. You can set your preferred language under your Coursera account settings: https://www.coursera.org/account-settings

This Help Center article explains it: Change your Coursera account settings

@adicheo @Pivezhandi I've just learned that there is a bug that caused your page to appear in Arabic. Our team is working to resolve it. Your accounts have been restored to English. I'm sorry for the inconvenience.
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I have the same problem in app. interface language is korean but i can’t change.
Userlevel 7
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@busra Did you get this resolved? If not, I recommend visiting the Help Center. Make sure you are logged in to your Coursera account when you visit.
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Hey,
This didn't reflect on the Android app. My account settings listed English already and the app doesn't follow.
Thanks in advance!
Also, where can I give feedback? I'd suggest disabling geolocation and localization interaction: even though I am in Brazil and speak Brazilian Portuguese, the app doesn't. The PT-br localization is so bad I can't make any sense of the UI. The translations are unhelpful, confusing and worse than decent. I'm honestly offended someone would think this is ok. (Help in the settings page reads "defend", degrees in the home page read "grades", as in B- grade, etc)
Userlevel 1
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Hello! Android/iOS app languages are automatically set to follow the device language. I'm not aware of an app setting that can change this at this time.

To change the web interface language setting, please see this article: https://learner.coursera.help/hc/en-us/articles/208279576-Change-your-Coursera-account-settings

@dormideira - Please feel free to share your feedback here in the community, or send an email to translate@coursera.org. The more details are included, the easier it is for us to address the problems. Thank you so much!
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Thanks a lot for the info, Susie! Anywhere I can know if/when they plan to change this on the app?
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I was happily working on my quizzes and watching videos, on my laptop, when suddenly for one quiz I spotted that the language had switched to a pidgin version of my mother tongue. I have the English language as chosen setting on my Coursera profile.

Not only is it irritating having to switch language in the middle of a quiz [sic!] but the translation was clearly machine translated, really badly done. Even the column names (such as 'Date') were switched to something else (such as 'Datum') - which of course makes it impossible to answer the quiz if you don't realise that, and translate the variable name back to 'Date' in your mind while solving the quiz.

For certain words the platform had picked the word from some list of synonyms, such as column was translated as 'cruck' (wooden beam supporting roofs in old English building) and 'statement' was translated so it referred to 'mission declaration' etc. Very annoying, because you then had to in your mind translate the words (such as 'cruck') back into English, go figure out which synonyms that word might have (such as 'column', 'pillar'), think about which ones fit into a computer class setting, then translate that word back into the target language, and go figure out the meaning of the quiz sentence...

I checked and my settings were still 'English' so I can't see how this could happen. See screen shot below, from Practice Quiz 3.13. The pop-up in the entry box remained untranslated for some reason; 'what do you think?'. :-(

The program must have done some sort of override on the settings on my Coursera profile and picked up that my laptop is running on the Swedish language, or that I'm surfing in from that country as I ran the quiz, but this doesn't necessarily mean I want to see web pages translated into that language. 😞 Just because you have a mother tongue doesn't mean you prefer to use it while browsing on the internet. That the language of the Coursera app should follow the language of the device connecting to it is absurd and would spoil the entire experience of the platform, and due to translations such as column-row being translated to cruck-punt (for beam & punting) it makes it nearly impossible to use. If only the translations had been impeccable....

It was impossible to change that quiz to anything but pidgin-Swedish. I tried this but there was nothing to be changed - I had 'English' settings on my profile, and the laptop was firmly running its operative system in Swedish and connected to a broadband provider from the country Sweden thus broadcasting this in the IP address - and neither could be changed. I managed to solve the questions in the quiz, and the next quiz strangely came out OK, thus in English. See pic. Haven't made any changes to anything. It's quite overbearing if you'd have to go into your laptop's entire operative system to switch the operative to some other language, just in order to being able to use the Coursera website for classes and quizzes.

PICTURE OF QUIZ 3.13 AND QUIZ 4.01 FROM COURSERA CLASS ON SAS BASE




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Userlevel 1
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@Scandi73 hello, this is quite strange, as Coursera does not localize the UI into Swedish at all. I will notify our teams of your experience. In the meantime, could you make sure that you don't have any auto-translation programs or browser settings running in the background? Thank you!
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No I don't have any translations running on the laptop. Never translates from English.
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Now I've checked that I don't have any translations running on the laptop. In fact the web browser has turned off the option to translate pages, and I've listed American English as one of my languages. Language setting for the browser and UI of Google Chrome is my mother tongue, Swedish, but other than that I don't use it if an English language version is offered. See pic below.

Well, it's not so easy as >>this<< somewhat funny but quite disheartening web board discussion will show (link to the right): https://news.ycombinator.com/item?id=14175238 😅😆😣😫🙄🤔

Userlevel 1
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Thank you @Scandi73 - I've created an internal request to look into this behavior. Please don't delete your comments and screenshots, as it will take a while for us to investigate. In the meantime, would you be able to check from a different computer/laptop/browser to see if this behavior is reproducible? We'd want you to be able to finish the course properly without having to change your operating system language.

@dormideira - I'm afraid that, at this time, we aren't able to provide you with a future plan to change this on the app. We will continue monitoring learner feedback on this issue!

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