certificate problem | Coursera Community

certificate problem

  • 19 November 2020
  • 1 reply

Badge +1

i finished a course in google IT support but i cant view my certificate because i need to verify my id but i am only a student and they dont accept student id for verification. what should i do?

1 reply

Userlevel 5

Hello @joelf. Please make sure that your ID meets the requirements found in this article. Student IDs will not be accepted unless you are under 18 years of age.

Keep in mind that you can only provide one of the applicable options for ID; for example, if your options are “Passport”, “National ID”, and “Driver’s License”, you will not be able to submit any type of ID other than these.

Different countries will have different options, so the options you have will depend on the country that your ID was issued by.