Card does not support recurring payments | Coursera Community
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Card does not support recurring payments

  • 23 April 2021
  • 59 replies
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I’m trying to get enrolled from India. On payment screen, there are only two payment methodes available Card(Mastercard/VisaCard) and UPI/PayTM. I’ve tried all my cards but it show error all time “Card does not support recurring payments”. 

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Best answer by Jose A 27 April 2021, 21:57

Hi everyone, I just want to clarify that this is not a technical issue on Coursera’s behalf; it is something that is coming from the Indian Government. 

You can read more about this here.

This problem is expected to continue throughout September 30th, and it should be automatically resolved once this deadline is met. 

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59 replies

Userlevel 7

Hello @Malleshkumar Patnala, I’m sorry to hear about your payment issues.

It’s best if you contact support so they can provide the best steps to take for you, you can find the instructions to do so in my last reply.

I’m closing this thread since the original post was answered and it is already a few months old. Feel free to create a new topic in the Community Help & Questions forum in case you still need help.

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Thank @Archisha Bhar, I’ve gone through all the articles and threads but still, the problem remains the same for me as well as others who are in India. I’ve shared the same concern with the Help Center as well. Looking forward to resolution.

Hi Mr. raghavendra, i’m Malleshkumar, me also facing this problem every time when i’m trying to do payment in Coursera website by using Mastercard and Visa debit or credit cards. 

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@Sampada Karve I am also facing same issue . i tried all debit and credit cards but did not work,not even getting BHIM/UPI options.. only two options are available credit/debit and paypal.

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Hello Im Sampada, even I am facing problems with debit card payment. If many indian subscribers are facing this issue, how are they continuing with course curriculum? my subscription has been inactive due to payment error. Unfortunately I am not even getting an option to pay with BHIM/ UPI.

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Hello @Harshabh G, I’m sorry to hear about that. 

If you are in India, PayPal is not available as a payment method; I would suggest contacting support for help with this.

To do so, enter the Help Center and log in from the top right corner. Then, look for the option to contact “Contact us” at the bottom of this article.

Thank you @Jose A , I was able to continue with a VISA Card. 

Userlevel 7

Hello @Harshabh G, I’m sorry to hear about that. 

If you are in India, PayPal is not available as a payment method; I would suggest contacting support for help with this.

To do so, enter the Help Center and log in from the top right corner. Then, look for the option to contact “Contact us” at the bottom of this article.

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I've subscribed to the Google Data Analyst course and took the 7 day free trail with my Debit card which is a MasterCard. After completion of 7 days the email for the recurring payment issue came in. Now I'm stuck as I couldn't make payment from the same card, as well as with an international credit card which is a Discover card(accepted card). I can't see any option for payment by UPI or PayTM, as well as using PayPal. Please help me to solve this issue.  

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I am unable to make payments through any cards or any bank UPIs. Please get this issue resolved ASAP, give us an alternative means of choice, the course I was trying to sign up by paying for is Google Data Analytics, it doesn’t have an audit option, please give an audit option so that we can start learning and not just wait hoping for the issue to get resolved in 5 months! 

I'm facing the same issue, if your issue has been resolved please share how did you resolve it. 

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Hello! I’m currently enrolled in 3 different courses and specializations, my 7 day trial to coursera -plus has just ended despite me filling in my paypal and card details as well, the payments just dont go through after trying multiple cards, The payment page only shows debit/credit card and paypal as the only payment options in India, it doesnt show UPI/Paytm or any other, so am currently stuck without being able to continue my courses. any help is appreciated!

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I’m trying to get enrolled from India. On payment screen, there are only two payment methodes available Card(Mastercard/VisaCard) and UPI/PayTM. I’ve tried all my cards but it show error all time “Card does not support recurring payments”. 

Hey, I also faced similar issue. For me it was resolved after I made the payment using paytm.

Currently for indian users these are the apps that support recurring payments. So go for BHIM UPI or Paytm. I hope this helps.

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Please use paytm upi

its working in india.

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had to submit a graded assignment.

Coursera redirected to a Razorpay payment page.

Was able to set mandate through BHIM UPI.

Issue resolved for me.

Thanks all.

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UPDATE: Guys! Good news...

Payment is working via the Coursera android app. Just pay using card via the app and you can submit your projects via the PC website. All the best. It is working.:grinning::grinning:

can you please elaborate?

in settings?

my subscription shows only cancel subscription option

payment information only shows card details

Steps for payment through Coursera Android app:

1). Update your payment details to the latest international working credit card (Very imp.),

2). Log into Coursera android app and “Subscribe” to your course for “FREE” for initial 7 days,

3). When you enter your course, it’ll automatically show that amount has been debited from your credit card for the next 1 month.

4). Now you can learn anywhere from online website in your PC as well as your smartphone.

Note: Discovered it today morning. Worked for me!:smile::smile:

Thanks for your time. 

I am already enrolled in a course and the first 2 months subscription fee has already been paid. I am not able to pay for the current month.

I was also enrolled in the said course from the past 9 months. And was unable to pay for the current month. Pressed on the “Enroll for free for 7 days” button (From the android app) and noticed that money was debited from my account for the next 30 days vaild till June 04, 2021.

Hopefully shall complete the normal 6 month course this month. 96% completed. :(

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last month too auto debit failed for me. But I was able to manually pay.

 

But this month I am not able to pay.

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UPDATE: Guys! Good news...

Payment is working via the Coursera android app. Just pay using card via the app and you can submit your projects via the PC website. All the best. It is working.:grinning::grinning:

can you please elaborate?

in settings?

my subscription shows only cancel subscription option

payment information only shows card details

Steps for payment through Coursera Android app:

1). Update your payment details to the latest international working credit card (Very imp.),

2). Log into Coursera android app and “Subscribe” to your course for “FREE” for initial 7 days,

3). When you enter your course, it’ll automatically show that amount has been debited from your credit card for the next 1 month.

4). Now you can learn anywhere from online website in your PC as well as your smartphone.

Note: Discovered it today morning. Worked for me!:smile::smile:

Thanks for your time. 

I am already enrolled in a course and the first 2 months subscription fee has already been paid. I am not able to pay for the current month.

Badge

UPDATE: Guys! Good news...

Payment is working via the Coursera android app. Just pay using card via the app and you can submit your projects via the PC website. All the best. It is working.:grinning::grinning:

can you please elaborate?

in settings?

my subscription shows only cancel subscription option

payment information only shows card details

Steps for payment through Coursera Android app:

1). Update your payment details to the latest international working credit card (Very imp.),

2). Log into Coursera android app and “Subscribe” to your course for “FREE” for initial 7 days,

3). When you enter your course, it’ll automatically show that amount has been debited from your credit card for the next 1 month.

4). Now you can learn anywhere from online website in your PC as well as your smartphone.

Note: Discovered it today morning. Worked for me!:smile::smile:

Badge

Hi everyone, I just want to clarify that this is not a technical issue on Coursera’s behalf; it is something that is coming from the Indian Government. 

You can read more about this here.

This problem is expected to continue throughout September 30th, and it should be automatically resolved once this deadline is met. 

Jose my monthly subscription for youtube continues to work fine. The Indian Goverment has given time till September 2021 to the service providers to migrate to the new framework.

 

razorpay has to do something about this

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bhim upi - linked with SBI doesn’t work for me either.

the gateway throws an error message “order id is mandatory for payment”

Badge

UPDATE: Guys! Good news...

Payment is working via the Coursera android app. Just pay using card via the app and you can submit your projects via the PC website. All the best. It is working.:grinning::grinning:

can you please elaborate?

in settings?

my subscription shows only cancel subscription option

payment information only shows card details

Badge

UPDATE: Guys! Good news...

Payment is working via the Coursera android app. Just pay using card via the app and you can submit your projects via the PC website. All the best. It is working.:grinning::grinning:

Badge

Has this problem been solved? Pl help. I am also from India. Tried 4-5 cards but unable to perform any transactions. Says recurring transactions not allowed. Was working fine will last month. 

PLS HELP.

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I am unable to make payments through any cards or any bank UPIs. Please get this issue resolved ASAP, give us an alternative means of choice, the course I was trying to sign up by paying for is Google Data Analytics, it doesn’t have an audit option, please give an audit option so that we can start learning and not just wait hoping for the issue to get resolved in 5 months! 

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How to get the BHIM upi option? When I try to make payment for a course, it just gives me the option of card payment. This is so frustrating! Can’t even learn from a course that I’m willing to pay for!!

 

Every platform allows easy payments using UPI and debit cards. Please fix this ASAP. 

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 Hello!

 

Many thanks for putting forward this query @Raghwendra  

 

Coursera Learner Support could not help me and I was quite frustrated after trying multiple platforms of payment a million times; this finally worked.

 

Thank you @punar !

 

 After reading the threads, I tried BHIM UPI app with Axis Bank account initially but in vain.

It worked for me with HDFC Bank account through BHIM UPI app (which creates a mandate - a requirement mentioned in the link by @Jose A).

 

In my experience, BHIM UPI with HDFC, ICICI or SBI Bank accounts only might work, as mentioned on payment screen.

 

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BHIP UPI also has limitations as it supports few banks only. I’m not able to pay with UPI.