Cannot continue to the next course in a specialization! | Coursera Community

Cannot continue to the next course in a specialization!

  • 22 July 2021
  • 4 replies
  • 40 views

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Using my college ID, I’ve enrolled in a specialization course. After Completing the first course I cant find any prompt button which says I can start the second course in the browser. 

Coursera Browser(PC)

However in the coursera mobile app, I can easily start my second course.

Mobile App

It will be very beneficial for me if I can attend this second course in the browser itself(just like how I attended the first course). Please help.


4 replies

Userlevel 7

Hi @Vector1239 

Welcome to Coursera Community.

Some Learning Program Sponsors limited number of courses. That's why you can't able to access the second course. And, also please check with your program admin who sent to you this invitation still courses are sponsoring or not. If suppose they say you are allowed to enroll in more courses in any Specialization you like, then you need to reach Coursera’s support team to resolve your problem. If suppose they are said Learning Program limited means then you can pay or you can apply for financial aid to get your course certificate.  For more details, please check this help article here:- Coursera for campus basic plan and student plan FAQ

 

And, How did you enroll the second course in the mobile app? In what email ID you login through app, I mean University mail id or your Personal mail id. If suppose through University mail id you Enrolled in app, but you can't Enroll from desktop means it seems like technical glitch you must contact the customer support. If suppose you login through your personal mail id in app means you must pay or you can apply for a financial aid to get your course certificate. For more details about enrollment options check here:- Enrollment options

 

In case still if you want technical help and further guidance means please contact the Coursera customer support. To do, Make sure you are login into the account and use the below help article and submit your query via e-mail. Supporting team will get back to you as soon as possible and they will help you.

https://learner.coursera.help/hc/en-us/articles/360036160591-Get-Help-with-Coursera

 

I hope this helps you.

Good luck! 

Badge +1

Thank you for the reply!

Regarding the Coursera app, I login with the same account which I am using in browser,so I used my personal ID(which has my University ID connected to it). And in the Coursera app, I have access to all 5 courses of this specialization.

Userlevel 7

@Vector1239 

In app without any problem you can able to Enroll through University mail id and in desktop you can't means it seems like technical glitch. Please report this bug to the technical team above I given the help article link, how to contact them. And, for now continue the course through the app. 

Userlevel 7

Hello @Vector1239, I’m sorry to hear that you’ve been having issues with accessing your next course from a browser.

After looking at the image you shared, I could see that you are shown the second course after clicking on the #2. What you need to do after this is to click on the course tite (Game Design and Development 2: 2D Platformer) and it will take you to its page where you will see the button to enroll.

If you still need help, feel free to reply.

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