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  • 160 Topics
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Laura
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Laura
started this topic

Known Technical Issues

This is where we'll share bugs that we know are affecting multiple learners and that our team is working to fix. Check the thread below for...
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Tutorial How to follow and unfollow topics and forums

How to follow and unfollow topics and forums

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Tutorial How to block someone from sending you private messages

How to block someone from sending you private messages

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160 Topics

Rank
Laura Community Manager

Known Technical Issues

This is where we'll share bugs that we know are affecting multiple learners and that our team is working to fix. Check the thread below for a workaround or temporary solution. You can also do a search here in the community to find existing threads about your topic. Visit the Help Center if you need...

117 2
Rank
15 days ago
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Claire Community Manager

Tutorial How to change your profile settings

How to change your profile settings

You have several options you can use to customize how you use the community. These are available to set up on your settings page. To find your settings page Click your image in the top right of the community Select "Settings" Click the "Settings" tab What each setting affects Display your badges...

94 0
Rank
2 months ago
Rank
Claire Community Manager

Tutorial Getting started in the Coursera Community

Getting started in the Coursera Community

Welcome to the Coursera Community! This is a space for Coursera learners to connect to help each other achieve their learning and life goals. If you need help with how to use Coursera, or if you are having a problem with the Coursera platform, please visit our Learner Help Center. If you need help...

1862 0
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2 months ago
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rrock Newcomer

spent hours waiting for chat support but received no answer
Question

I've been having problems with my course's page. I've spent hours trying to reach someone through chat support and no one ever responds. Is there a best time of day to contact them?

17 2
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1 hour ago
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rrock Newcomer

Peer Review Assignment Page Not Loading
Solved

I keep trying to access my peer review assignment page and all I get is a blue spinning circle. I've tried accessing it from several computers at different locations and none work. Based on the "Help" section of Coursera I tried clearing my cookies and cache. Still no joy. I'm using Google Chrome. I...

44 5
R
2 hours ago
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adicheo Newcomer

Change interface language back to English
Solved

The language changed to what looks like Arabic. Can't change it back since I can't read anything. Please help 🙂

42 5
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2 hours ago
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pianississimo Newcomer

The instruction tells choose one option from Rstudio and datacamp for lab assignment. I choose Rstudio, it still notify me that I haven't finished the datacamp tool.
Solved

I do finish the quiz for option R sutido. But it still told me I haven't finish the Lab assignment.

27 2
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5 hours ago
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Nikita Eremin Newcomer

BUG with ID Verification, name shown N/A N/A
Solved

I have that bug appeared after ID verification. In the documentation it is written that I can "Click Request a name change" in Account settings page but there is no such button on that page. Reported about it to Coursera's helpdesk chat. When that will be fixed?

19 2
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5 hours ago
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Fred Newcomer

Unable to upload assignment
Question

Help ! I've been trying to upload an assignment for the las 5 days and I am unable to do it. I spent more time trying to upload than writing the assignment. When I upload, I see the progress bar for the first 10%, then it disappear and ... nothing ! I raised the flag without any effect I checked the...

70 13
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5 hours ago
Y
yash001 Newcomer

Deep Learning Course via Free Trial, but Failed to Joined
Question

Hello I am Yash from India, I was looking for the Deep Learning Course by deeplearning.ai and to start, I just get into Free Trial. I fill All data of the my debit Card but when I click on the Free Trial, button was not working. Anyone Familiar with this. Please Help me out. Thanks in Advance.

17 1
10 hours ago
S
Stromboli Newcomer

6th exam blocked
Solved

I finished all the topics on the 6th module of chemistry of the Kentucky University course. But I just can’t take the exam. It appears a message: Request failed/ Forbidden 403

19 1
17 hours ago
A
ADAMU UWESU MBINDIMBI Newcomer

Language not on the list but need of being global translator community?
Solved

i want to be a member of global translator community but unfortunately my language (swahili language) is not there in the list of languages so what should i do to be a member ?

29 1
2 days ago
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TomFord Newcomer

Please help me with financial aid confusion.
Solved

I applied for financial aid for a course and after 5 days i accidentally enrolled in without Certificate option. Now i unenrolled from course. Is my financial aid option still valid? I mean it does not say it's invalid or crossed out on my homepage... please help. Thanks.

43 4
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2 days ago
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mukz_mckz Newcomer

Will I get a certificate if I cancel my subscription of a peer graded specialization?

Hey guys. So here's the thing. I have enrolled myself into a course, ahead of it's schedule, and I am highly likely to finish it within the next few days. Now, with the other courses, the grading was automated. So, I had no problem in getting the certificates. But here, the assignments are peer-grad...

32 2
2 days ago
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Akash Kumar Newcomer

If I apply for financial aid for a course 'A', and then start a free trial for course 'B', will my financial aid be cancelled?
Solved

I have applied for financial aid in a course, say 'A', which I have not yet received and now I would like to start a free trial for a different course, say 'B'. Will my application for the financial aid for course 'A' be rejected if I do so?

41 2
3 days ago
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TMatthew Newcomer

How long it takes for Coursera to issue Acclaim badge once completed a Specialization?
Solved

Hi there, I really like the idea of sharing my "badge" once I have complete a learning of new area. However, I have completed a Specialisation around Christmas, but still did not receive and issue email. I DO got all the badge for individual course immediately. When do I expect I will get suc...

83 9
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4 days ago
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Marina Biage Newcomer

Delta in the evaluation of the assignments.
Question

What is the responsibility of COURSERA regarding the delay in the evaluation of the assignments ? The responsibility is transferred to the students who should beg for colleagues to evaluate more assignments than required. I have been waiting since December to finish the course, but since I do not re...

60 6
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4 days ago
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Mark Bloedel Newcomer

cannot access peer review or connect to a window VM through RDP in the labs
Question

Mark Bloedel every lab I try to set up to connect to a windows VM in the cloud does not work (cannot connet). I've cleared the Cache\Cookies etc. I've tried to connect over and over again until the Lab times out. Now I can connect to the Linex VMs. I was in the Technical support fundamentals course...

19 1
4 days ago
M
Mark Newcomer

Problems with loading an assignment

I am having problems with submitting an assignment, but find it almost impossible to get any help from Coursera. I get directed to FAQ which are basically useless. I can't seem to find any contact details to try and get some help. So aty the moment I rate Coursera as a big fat zero in terms of cu...

44 6
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5 days ago
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Femke van Eijsden Newcomer

Assessment uploaded - now gone
Solved

Hi all, On january the 6th, I have uploaded my first peer-assessment and my idividual evaluation. I have cheched and they were both uploaded. Unfortunately, when I now log in, there appears to be nothing and it says that I overextended the deadline. Does this happen more often or is it really me?...

54 3
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5 days ago
M
Mark Bloedel Newcomer

RDP Not able to connect
Question

every lab set up to connect to a VM in the cloud does not work. I've cleared the Cache\Cookies etc. I've tried to connect over and over again until the Lab times out. Now I can connect to the Linex VMs. I cant

31 3
5 days ago
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Burg1fio Newcomer

Accessing referenced journal articles
Question

Hi. The course I am currently completing (Challenging Forensic Science: How science should speak to court) on-line has links to journal articles to read but because I am not currently studying at an academic institution I am asked to pay for the article before I may read it. I realise this is normal...

59 4
6 days ago
M
MarkBot Newcomer

LaTeX is not rendering in my forum post

119 14
Rank
6 days ago
K
Konst Newcomer

Unexpected cancellation
Solved

Hello everyone! When I started 3 week of the course I pressed "reset deadlines" after what page reloaded to main page of the course where I have no access to the course. I'll be grateful if you help me understand what happened and how solve this problem.

63 3
Rank
7 days ago
L
LeoChen Newcomer

Separate accounts for each student
Solved

I like to expose Python to several home-schooled 7-8 graders. Do they all need to have separate accounts? Is there an option for a group account subscription?

33 3
Rank
7 days ago

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