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Community Help & Questions

Find guidance and ask for help on how to participate in the community

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  • 4,167 Replies

1673 Topics

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Laura Community Manager

Known Technical Issues

This is where we'll share bugs that we know are affecting multiple learners and that our team is working to fix. Check the thread below for a workaround or temporary solution. You can also do a search here in the community to find existing threads about your topic. Visit the Help Center if you need...

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5 days ago
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Claire Community Manager

Tutorial How to change your profile settings

How to change your profile settings

You have several options you can use to customize how you use the community and when you get email notifications. These are available on your settings page. To find your settings page Click your image in the top right of the community Select "Settings" Click the "Settings" tab What each setting a...

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1 year ago
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GiuliaBuo Newcomer

All courses finished and enrolled gone from my profile
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Hello, I changed my password and all the courses I already finished and the ones I was enrolled in disappeared from my account, together with all information related to my profile. I need them back. Thank you!

9 1
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3 minutes ago
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Elena dlf Newcomer

Download and install Tableau for Data Visualization and Communication with Tableau Course
Question

Hi I have been given my Tableau Professional License to download and install the program for 6 months and while studying the course Data Visualization and Communication with Tableau Course BUT in the instructions the link http://get.tableau.com/tft/dukeuniversitymooc.html is not working and takes me...

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9 minutes ago
rinnyssance Newcomer

What happens on Coursera when no one reviews your work?

I have a couple of classes where my peer-reviewed assignments are not being reviewed. I go to the message boards and even post links at the bottom of the course but it seems like the courses are ghost towns. Will this affect my grade or completion of the course?

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40 minutes ago
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CPS Newcomer

I can't un-enroll from courses.
Question

Hi! I recently subscribed to the Business Foundations Specialization at U-Penn and I enrolled to three of the 5 courses available. However, when I explored two of these I found they were no longer interesting for me. I un-subscribed from the specialization and tried to un-enroll from these courses B...

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42 minutes ago
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Bhaavesh Newcomer

Problem while filling financial aid application
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I am getting problem while filling financial aid application form. It is showing error in Minimum 150 words required.Although it has more than 150 words,its still showing error.

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1 hour ago
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Fatima Ezzahra Newcomer

Name verification
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I didn’t put my name in capital letters after taking the quizzes, turns out it’s in capital letters in my ID, will it cause a problem later when I get my certificate ?

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1 hour ago
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Viktor6686 Newcomer

Can't unenroll with coursera plus
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I have coursera plus but i can't unenroll from courses - any hints?

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1 hour ago
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jo_ku Newcomer

"Contact us" - Site not accessible
Solved

I am trying to solve a problem via mail or live chat. However, when I am trying to click on "Contact us" (on any page), I always get this error message: "We can't seem to find the page you requested. You may have mistyped the address or the page may have moved."

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1 hour ago
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nova1323 Newcomer

IBM DIGITAL BADGES
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Hi, I just completed a specializtion and I have received only 1 badge where as I should have received 4. Please help me out if anyone has faced the same issue

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2 hours ago
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angiekk Newcomer

How can I see my past financial aid application answers?
Question

Hi!  I have applied for financial aid for a course, and would like to review my answers in the application. How can I check them?

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2 hours ago
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happyvig Newcomer

Has anyone been hired after earning their IBM Data Specialist Certificate?
Question

I’m interesed in taking the IBM Data Specialist Certificate course but I am wondering if it will help me get my first job in this area. Please help. 

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3 hours ago
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katie123 Newcomer

Help with auditing a course
Solved

I want to audit either of these courses:https://www.coursera.org/specializations/gis-mapping-spatial-analysishttps://www.coursera.org/specializations/gisI cannot find the audit option. I click “enroll for free”, “start free trial” and then it prompts me for a credit card. None of these screens inclu...

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5 hours ago
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cotejor Newcomer

Question about finished courses
Question

Hello! I’m doing the IBM data science professional certificate. Currently i’m in the course N° 3 wich is named “Data science metodology” but i can’t see the finished courses, wich are N°1: “What is data science” and N°2: “Open tools for data science” I look for them in the “Completed courses” sectio...

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7 hours ago
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Luca94 Newcomer

Hangeul character still not showing - Can't take Korean course
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Hello there! I’m asking for some help for the Coursera First Step Korean course. I can’t take the quiz cause Hangeul characters (korean characters) are still not showed. I’m on a Mac with Chrome, latest update for both. Please give me some assistance, it was reported that some users have those being...

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7 hours ago
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Karlie Kim Newcomer

hello from Shanghai China

I am a new learner from Shanghai China. I am a cost engineer in currie&brown shanghai branch.I have been woked in this company for 3.5 years since univesity graduated. I am try to learn some IT and business courses since Digital economy becomes the mainstream of the future .I am looking forward...

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7 hours ago
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hamster Participant

Locked assignments are really annoying.

Okay so here's my gripe with the current system. I'm currently enrolled on a specialisation and my subscription ends on the 3rd of Feb. In course 2 (of 3) the peer assignment is now locked and a new session starts on the 11th of Feb, or something. I had planned on cranking this stuff out after wo...

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7 hours ago
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POREDDY SURYA SHIVAJI REDDY Newcomer

About the submission of the assignment in Programming for Everybody (Getting Started with Python)
Question

I could not submit my assignment. When I type the username in the autograder it’s not taking the assignment.

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7 hours ago
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OlgaPo

Хочу взять курс с русскими субтитрами, а материалы тестов на каком языке будут?
Question

Не получится ли так, что сами курсы с русскими субтитрами, а тесты только  на английском? 

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10 hours ago
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Hani Suliman Hassan Alhamdanni Newcomer

goog
Question

I complete course for google IT support i don't get any certificate and i want to complete the quiz lab ?  

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11 hours ago
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Marc S Newcomer

Certificate for the Specialization
Question

Hi,    I just finished all the courses for the Programming with Google Go Specialization, but I just got three separate certificates. Where can I get a single one for the whole specialization?   Thanks a lot!   Best,   Marc

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12 hours ago
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ERICG32 Newcomer

Exporter les notes personnelles
Question

Bonjour, Je voulais simplement savoir comment pouvait-on récupérer les notes personnelles que l’on a prises durant les formations, pour les exporter ? @Laura ? Merci      Hello !   I just want to ask how could I do to upload and recover personal notes from completed course s?   Thanks !!

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13 hours ago
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Anonymous

Wrong name after ID Verification
Solved

A few days ago, I needed to confirm my account through ID Verification to receive a course certificate. I chose a passport confirmation. My real name on the passport is [removed] Under unknown circumstances, I was confirmed as [removed]. Naturally, I am not satisfied with this, because I cannot...

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15 hours ago
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LearnerMegha Newcomer

Course progress showing pending under others section
Question

Hi My course : Fundamentals of Visualization with Tableau There Video Reading and others. The others section isn't showing any completion , is it anyways related to me auditing the course ? 

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15 hours ago
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