Im using with ibm email. How can I reach support directly in email? This is nonsense
Best answer by Elias_P
After a while I asked for a person and we had a live chat. She was very helpful! Even if the person can't help immediatly, then she/he will inform someone who will do it.
Not later than a week you'll have your answer/solution to your problem.
For me both the lady and the guy were very polite and professionals. Just have patient and be polite with them! Don't forget that they are doing their job also. And believe me, they do it very well!