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Beta Tester Reminder

  • 2 April 2019
  • 3 replies
  • 129 views

Userlevel 4
Badge +4
It's the 4 or the 5th time that I get an email to Remind me to Fill out the Course Evaluation Form.

The problem is that I alsways fill the evaluation form each time I'm finishing the course that I'm Beta Testing.

Why am I getting this email?
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Best answer by Claire 6 April 2019, 03:54

We have no way to send emails only to the people who haven't already completed the evaluation form. So you'll get a reminder email for every course you sign up to test each week, even if you have already filled out the evaluation form. Unfortunately that's just how our system works.

If you're getting more than 1 reminder email per course, that's a bug so let us know so we can look into getting it fixed.
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3 replies

Userlevel 7
Badge +13
Hey @Elias_P. I'm not sure why you're getting this email so many times. @Genica – any suggestions?
Userlevel 7
Badge +9
We have no way to send emails only to the people who haven't already completed the evaluation form. So you'll get a reminder email for every course you sign up to test each week, even if you have already filled out the evaluation form. Unfortunately that's just how our system works.

If you're getting more than 1 reminder email per course, that's a bug so let us know so we can look into getting it fixed.
Userlevel 4
Badge +4
Good morning @Claire

Thank you very much for your answer. I just thought that you haven't recieved my evaluation forms.

But now everything is clear.

Have a nice week!

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